Rules we will not trade away for a contract.

• 01

  Independence

  We do not sell software licences, hosting, or a platform of our own. Advice that ends in a purchase from us is not advice.

• 02

  No silent exceptions

  A choice that breaks a FAROL principle is escalated to the sponsor with an alternative attached. We do not bury caveats in a contract appendix.

• 03

  Anti-corruption

  We do not pay, offer or accept improper advantages. We do not use local agents to do what we would not do ourselves. We will walk away from an engagement that requires it.

• 04

  Conflicts

  We will not take two sides of the same decision. If a conflict appears after we start, we disclose it in writing and, if it cannot be managed, we exit.

• 05

  Your data stays yours

  Operational data is processed only to deliver the engagement. We do not resell it, and we do not use it to train a product. At handover, copies we hold are returned or destroyed as the statement of work requires.

• 06

  Audit trail

  Assumptions are written down. Sources are cited. Every figure we put in front of a board or a committee can be walked back to the record it came from, in the room.

• 07

  Discretion

  We name no client, ministry or programme without written consent. That is why this site has no logo wall. References are given privately, to the people who need them to decide.

• 08

  Small governance

  One sponsor. A delivery unit of seven or fewer. Forty-five minutes a week. Decisions in writing. A blocked decision escalates within forty-eight hours. No standing committees.

These rules sit in the statement of work. The privacy notice covers data sent through this site. Engagement data is governed by the contract, under Portuguese law, with the client as owner.